Updated: 12/01/2024
At Closer Lives, we are committed to ensuring that our website is accessible to all individuals, regardless of ability or disability. We strive to provide an inclusive online experience for all our users and aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Our efforts to enhance accessibility include:
1. Keyboard Navigation: Our website can be navigated using keyboard controls alone, ensuring that individuals who cannot use a mouse or other pointing devices can easily browse through the content.
2. Screen Reader Compatibility: We have designed our website to be compatible with popular screen readers, enabling individuals with visual impairments to access the information presented on our pages.
3. Alternative Text for Images: All images on our website are accompanied by alternative text (alt text), which provides a textual description of the image. This allows individuals using screen readers or those who have images disabled to understand the visual content.
4. Clear and Consistent Design: We have adopted a clean and consistent design throughout our website, making it easier for all users to navigate and locate information. This includes maintaining a logical heading structure, using descriptive link text, and employing sufficient color contrast to enhance readability.
5. Captioned Media: Any video or multimedia content on our website that includes audio is accompanied by captions or transcripts. This ensures that individuals who are deaf or hard of hearing can access the audio information presented.
6. Adjustable Text Sizes: Users have the ability to increase or decrease the text size on our website, allowing individuals with visual impairments or reading difficulties to customize the content to their needs.
7. Compatibility with Assistive Technologies: We strive to ensure compatibility with various assistive technologies, including screen magnifiers, speech recognition software, and alternative input devices.
8. Ongoing Accessibility Review: We regularly review and assess our website for accessibility, making necessary updates and improvements to enhance the user experience for all individuals.
We value feedback and are continually working towards improving the accessibility of our website. If you encounter any barriers or have suggestions on how we can enhance accessibility, please get in touch.
While we strive to provide an accessible experience, it is important to note that some third-party content or external links on our website may not be fully accessible. However, we aim to ensure that such instances are minimized and will take necessary actions to address accessibility concerns to the best of our abilities.
Accessibility is an ongoing endeavor, and we are dedicated to maintaining an accessible website as we continue to update and develop our content. Your feedback and suggestions are vital to our efforts to make Closer Lives accessible to all users.
How to contact us
If you have any questions or concerns that are not addressed here, you can get in touch by email at contactus@closerlives.com. Alternatively tap the button below to fill out our online form. We will always aim to reply back to you within 24 hours.